Business operations, automation & analytics

Build better systems. Run better operations.

I'm Stephen Thibault, and I help businesses improve the way work gets done. My background spans healthcare, ecommerce, wholesale distribution, marketplace operations, reporting, and new-program testing, including work supporting initiatives at eBay.

Workflow automation Process improvement Reporting & analytics Scalable operations
Experience across operationally complex environments.
✓ Healthcare ✓ Ecommerce ✓ Wholesale distribution ✓ Marketplace operations
Core capabilities

Practical improvements that make work faster, clearer, and easier to manage.

I focus on useful systems that reduce repetitive work, improve consistency, and give teams better visibility into what needs attention.

01

Business Data Integration

Pull together data from multiple systems and sources so teams can track performance, flag issues, and make better operational decisions.

02

Business-process improvement

Analyze how work moves through a company, identify bottlenecks, and create cleaner repeatable systems.

03

Reporting & analytics

Create reporting systems that improve visibility, track risks, and support better operational decisions.

04

Custom business tools

Build focused solutions around real business needs instead of forcing teams into rigid one-size-fits-all systems.

05

Data Workflow Automation

Automate repetitive spreadsheet and data tasks using Excel, Power Query, formulas, and integrations to reduce manual reporting work.

06

Scalable operations

Design processes that remain easier to manage as volume, complexity, and team responsibilities grow.

Industry experience

Operational thinking that transfers across industries.

Different industries have different details, but the underlying challenges are often similar: repetitive work, unclear handoffs, missing visibility, inconsistent processes, and too much staff time spent fixing preventable problems.

Healthcare operations

Document-heavy onboarding, compliance, training, reporting, and audit-readiness workflows.

Ecommerce & marketplace operations

Listing quality, reporting, seller workflows, account operations, and scalable process improvements.

Wholesale distribution

Inventory, order-flow, operational reporting, and process consistency across high-volume environments.

New program testing

Support launches, pilot programs, operational testing, and evolving business requirements.

Featured project

filepackR: Automated document processing powered by Intelligent File Routing.

One example of the type of practical operational improvement I build: software that turns a fragile manual workflow into a cleaner, more repeatable system.

filepackR interface showing a document packet sorted into 13 output PDFs
Click to view full size

From huge messy stacks of paperwork to audit-ready records.

FilePackR is scanned paperwork automation software that turns mixed stacks of paper into organized, workflow-ready PDF files. After users scan documents from a desktop scanner, FilePackR uses OCR, customizable rules, and review queues to identify each document, split or combine pages when needed, name the files, route them to the correct destination, and flag anything that needs review. This can save companies hundreds of hours in manual labor.

  • Mixed paper stacks into logical digital archives
  • Merge related pages and supporting records
  • Apply consistent filenames and routing logic
  • Surface exceptions for human review
Visit filepackR.com

Let's build something together

For workflow automation, operational improvement, analytics, or custom business tools, get in touch.

steve@stevethibault.com